Privacy policy

The Privacy Policy for Visitors applies to anyone visiting the online store at www.shop.life-matters.eu. 

1. Management
The online store www.shop.life-matters.eu is managed by Life Matters V.O.F. Contact details can be found on the aforementioned store.

2. Information on visitors
2a. Some data derived from one or more visits to www.shop.life-matters.eu are permanently stored, but remain anonymous. The data will never be traced back to an individual or organisation.
2b. Life Matters ensures proper security of the stored data.

3. Cookies
3a. Life Matters uses cookies to optimise the functionality of certain pages of the online store. Cookies are small text files placed on the visitor's computer by a page of the store. A cookie stores information, such as certain preferences of the visitor. By doing this, Life Matters can be of better service on your next visit. For example, this is done through the domain names checked by the visitor, or through the contents of the shopping cart. You won't be asked to re-enter the same information. This makes the web store much more user-friendly.
3b. The visitor can decide how to deal with cookies. He or she can adjust his browser to (completely or partially) prohibit the use of functional cookies.You can determine which websites/stores are allowed to place cookies. All other websites/stores will be blocked. This option is provided by most common modern browsers.
3c. Cookies can always be removed from a computer, again through the browser.

4. Questions
Visitors can contact Life Matters to ask questions or receive further information about this Privacy Policy. Contact information is on the online store mentioned in paragraph 1 of this Privacy Policy.

5. Disclaimer
Life Matters is entitled to change the contents of the Privacy Policy without informing the visitor. The implementation of the change on the online store is sufficient.

The Privacy Policy for Customers complements the Privacy Policy for Visitors and applies to anyone who places an order with Life Matters.

1. Information provided by the customer
Life Matters can use the data provided by the customer for the following purposes:
1a. The processing of the order.
1b. The sending of one or more messages that relate to the order, such as, but not limited to, an email in which login information is listed.
1c. The (occasional) advertising of a product, useful tip, etc. if Life Matters believes it can contribute to a more successful online store for the customer.

2. Providing data to third parties
Data provided to Life Matters by the customer will never be disclosed to third parties. There are two exceptions to this rule:
2a. When a court order has been issued to provide data.
2b. When registering a domain name, specific data have to be passed on to the relevant registration authority. Examples of such official registry include (but are not limited to): SIDN (.nl domain names), RealtimeRegister (RTR), EURid (.eu domain names) and DNS.be (.be domain names).

3. Safety
The information provided by the customer to Life Matters is stored in a secure environment.

4. Modification of customer data
The customer always has the possibility to modify the data provided. In such a case, Life Matters may ask the customer to implement the modification in a manner prescribed by Life Matters. In some cases, personal identification can be required.


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